Click on some of the most frequently asked questions below to see if we have your answer.
Have a question that isn’t answered here in the AleHorn FAQ?
Send us a message via our chat button or email us at support@alehorn.com
What is AleHorn?
AleHorn is a drinking horn company that produces fine handcrafted items for modern barbarians. AleHorn proudly provide adventure seekers a taste of fun and fantasy. We strive to be the best and dominate the horn market globally.
When AleHorn first started, many people still thought of drinking horns as costume pieces that you might buy at a Renaissance faire. While we do love Renaissance faires (a lot), we thought it was time to bring drinking horns to a wider audience.
What are the drinking horns made of?
The horns are made out of 100% real bovine horns.
Where do you source your horns and are they sourced ethically?
All horns are 100% ethically sourced from Indian (and other parts of Asia) domesticated livestock raised for human consumption (food). In India, they raise water buffalo and ox like we (in the US) raise cows. They are used for food, leather goods, milk, etc. The horns are usually discarded or ground up and sold for use as fertilizer or feed while a very small percentage get to be made into unique crafts like drinking horns.
Can I have my AleHorn engraved?
Yes, we engrave most items we sell. Visit our Custom Engraving page for more details.
How much does engraving cost?
For a more accurate quote, please submit a request here.
Generally speaking, prices are as follows –
Images are $20 each (price may vary depending on the design)
Text only is $15 for the 1st line*
Color inlay costs $5 per item and is available in white/black and most other colors.
Intricate works or complicated designs will be priced on a case by case basis.
MAX OF 20 CHARACTERS PER LINE OF TEXT
How long does an Engraving or Sigil order take to make?
For any item that is engraved, regardless if it is a custom order or bought through the sigil or viking builders, we need time to engrave the design for you. Getting the design right takes time and depends on various factors such as intricacy of the design, current demand, supply, and other factors. Creations times are in addition to shipping times and can run anywhere between 3 and 15 days. We publish the current creation times on each page (where applicable) and will let you know the current turn times in every custom order request. We make every effort to meet or exceed the quote given, but turn around times may be extended without notice due to high demand and unforeseen circumstances.
How are shipping costs calculated?
For stocked inventory (non-customized items) and Sigil/Viking builder items we offer flat rate shipping on all orders no matter how many items you purchase. Various shipping speed options exist including – Standard, Expedited and Priority. Rates tend to change so please view items in your cart to get an accurate quote.
For custom orders, shipping costs are calculated based on the volume and shipping weight of the items ordered. Please contact us for an accurate quote.
My AleHorn just sprung a leak. How can I fix it?
Most small leaks originate where the horn meets the base of the mug. Horn is natural and wants to expand/contract while the base is more rigid and tends to not want to move at all. When there are variations in temperature and/or pressure, this can cause the horn to expand/contract and “move away” from the base which in turn can ultimately leads to leaks. Fortunately, there is a simple fix.
Good as new! Click here for the video on YouTube.
How can I care for my drinking horn?
Our products are made from natural materials so there is some care involved to ensure a long and enjoyable product life. We recommend you:
Can I order a specific horn color or pattern?
Right now, no. We do ensure that the size/volume/weight are all within tolerances of each size selected, so all large horns will be similar in size. However we cannot guarantee colors, patterns, etc.
Are the drinking horns fragile?
All horns are solid and sturdy but some of the handles and places where the horn has been manipulated may be a bit less resilient to impacts and stress. We recommend you treat your horn with care.
Can I use two promo codes in 1 order?
No, you can only use 1 promo code per order.
I am not happy with my order, what can I do?
Contact us – we will work with you to make it right. Review our return policy for more info.
How long does delivery take?
We use Amazon as a shipping and fulfillment center so delivery times listed on the site should be fairly accurate. Please allow 1 day for processing.
If you are a PRIME customer, you can also order directly from our Amazon store for even faster delivery.
Do you ship outside the US?
Yes, we can now ship anywhere. Your shipping fees will be calculated at checkout. If you are requesting a quote on custom engraving, we will need your country and postal code in order to get you an accurate shipping quote.
If you have a US Military address, we also ship to that, just make sure to select USPS as courier when you create your order.
It’s awesome, it’s cool, it’s incredibly unique!
"This is just really, really cool. Gave it to my husband for a gift (the man who has everything), and he has been drinking out of it nonstop. I got him the large, holds a can of beer (maybe need to take a sip or two to finish off the can). He loves the look and feel of it. No leaks, sturdy. Based on his reaction, I bought him the extra large the next day. Bigger is better. Would highly recommend."
- Lola G.
Excellent product, fantastic quality.
Bought this as a Christmas gift for my Husband, to say he loved it is an understatement. It was his favorite gift i believe his words were "Excellent craftsmanship a true time machine to days gone by".
Would highly recommend this product.
- Holli Leach
Perfect for Norse loving people!!
These horns are awesome!!!! We just received the XXL tankard and it’s huge. The colouring is beautiful and the structure is solid with no leaks.
Our Alehorn story began with a perfect surprise gift from family for my Norse loving husband a few years back. He proceeded to buy a special horn for camping, as well as a tankard for coffee. For his birthday this year, the kids and I bought him a Lord of the Rings inspired one with his name on it. The quality of all of them is great, but that specific tankard was incredible!!!!!! They went far beyond our expectations and even put some of the gold color in the natural lines running down the horn. And now, this XXL tankard is a perfect addition.
The customer service is also great!! Plus, there is a guarantee on their products, so if it springs a leak it's covered! We highly recommend these, and will continue to buy from Alehorn!
- Thor Hammerfist
Customer service and shipping are just as amazing as the horns themselves.
I have so many Alehorns that I use daily. It drives my wife crazy that I use my horns anywhere and everywhere. I love my newest to the collection as it holds up to 20 oz of my homemade mead and ciders and I get to show off all my horns to everyone who comes over. I do need to buy more of their “hot” horns which hold hot liquid which I use at my security job to hold drink my coffee every morning. Alehorn is a really great company as product quality and customer service goes. Their shipping is a beast all on its own too as I see my horns the week I order whereas I’ve bought a horn from another company (my first ever drinking horn) and it took 3 weeks for shipping where Alehorn took less than 1.5 weeks!
One thing to add, if you do get a horn that is not up to your standards, contact Alehorn, they are so fast and thorough in their response and even faster to remedy the issue. I will never buy a horn from anywhere else. Thank you Alehorn for adding another addiction to my horde.
- Patricia Douglas
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